Privacy Policy for PDF Converter Pro - Smart PDF

Your privacy is crucial to us. This Privacy Policy explains the types of personal information we collect, how we use it, and the steps we take to ensure your data is secure when you use PDF Converter Pro - Smart PDF (the "App"). By using the App, you consent to the practices described in this policy.

1. Data We Collect and Process

a. Photos and Files

• Access to Photos and Files: We may temporarily access the photos, files, or camera on your device if you grant permission. This is necessary to enable features like scanning, image cropping, color adjustments, or PDF creation.
• Local Processing: All photos, files, and related data are processed locally on your device. We do not store or transmit these files to any external servers.
• Metadata: While we do not intentionally collect metadata (e.g., geotags) attached to your files, metadata may be retained by default in your files unless removed by you.

b. Signatures

Signatures created and applied to PDFs are stored locally on your device. We do not access or transmit these signatures.

c. Session and Device Data

To ensure App performance and security, we may collect anonymized device data, such as:

• Device type and operating system.
• App usage metrics, including crash logs and error reports.

d. Contact and Correspondence Data

If you contact us for support or feedback, we may collect your:

• Name and email address.
• Correspondence details, including issues raised and suggestions provided.

2. How We Use Your Data

• Provide core functionalities, such as PDF conversion, file management, and editing tools.
• Improve App performance and user experience.
• Respond to support inquiries and feedback.

3. Data Storage and Security

• Local Storage: All data, including files and edits, is stored locally on your device.
• Security Measures: We use industry-standard security protocols to protect data processed through the App.
• No Unauthorized Sharing: Your data is never shared with third parties without your explicit consent.

4. Cookies and Tracking

The App does not use cookies or trackers. However, any third-party services integrated into the App, such as analytics or crash reporting tools, may collect limited data as described in their respective privacy policies.

5. Data Retention

• Local Data: Files and data remain on your device until you delete them.
• Support Communications: We retain support-related correspondence for as long as necessary to address your concerns or improve the App.

6. Sharing Your Data

We do not share your data with third parties except under the following circumstances:

• Legal Compliance: To comply with legal obligations or enforce our rights.
• Support Services: If you explicitly share files or screenshots for troubleshooting.

7. Your Rights

• Access, modify, or delete data stored on your device.
• Revoke permissions to access your camera, photos, or files via your device settings.
• Request deletion of correspondence data by contacting us.

8. Policies for Children

The App is not intended for use by individuals under 13 years old (or the minimum age in your jurisdiction). We do not knowingly collect data from children. If we discover that we have inadvertently collected such data, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be reflected on this page, with the updated effective date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: contact@globesofttech.com